Frequently Asked Questions

Unsure about how our process works?

Want to know more about the South London Floor Sanding Company? Curious about our free, no-obligation consultation? This page is here to answer some of the most regular questions that we from customers and those making enquiries.​

CAN A FLOOR EVER BE 'BEYOND RESTORATION'?

Unless the entire thing is rotten to the core, then we can probably restore it for you. Wooden floors have a tendency to look in worse condition than they actually are. Many of our customers are surprised at how quickly we can turn grimy, dirty floors into those that look like they’re brand new. Combined with our ability to repair cracks and replace damaged boards, this means that there are very few wooden floors SE11 that are beyond our assistance.​

IS A LOT OF DUST CREATED AS PART OF THE PROCESS?

We make use of the latest professional dust-extracting machines in order to ensure that the amount generated is kept to an absolute minimum. Of course, it’s never going to be possible to completely eliminate dust when sanding, but we’re very focused on keeping the space clean. Needless to say, we always tape up doors to other rooms to ensure that no materials are allowed to spread through the house.​

HOW LONG DOES THE SANDING PROCESS TAKE?

A normal size bedroom usually takes around one to two days to completely sand down and finish. Obviously, there can be complications in the process. However, our guaranteed no-obligation quotes mean that even if the process does take longer than expected, the cost for the work remains exactly the same.​

COULD I NOT JUST DO IT MYSELF?

Technically, yes. However, even if the local DIY store has a sale on sanders, there’s no way of guaranteeing that they’ll be the same quality as the specialist, cutting-edge models we use. Our technicians also have years of experience in restoring wooden floors SE21, and have a genuine passion for their work. When you use our service, you’re paying for the absolute guarantee of great results: results you might not get if you try and adopt the DIY approach. If you’re still uncertain, have a look at our Testimonials page to hear from some of our happy customers.​

WHICH MAINTENANCE PRODUCTS ARE THE BEST?

Anyone looking to finish off their wooden floor has a few different options: varnish, wax and oil being the three most popular. Fortunately, when it comes to a normal household-sized room, there’s actually very little to choose between them. Wax and varnish require regular re-coating, but form a protective barrier on top of the wood to help prevent scratches and other forms of damage. Oiled floors don’t offer the same protective barrier, but do repel liquid and dirt more easily. Oil also requires less maintenance, with even the busiest rooms only needing topping up once every 18 months or so.​

WHAT CREDENTIA:S DO YOU HAVE?

We take our profession seriously, which is why we’re members of the National Wood Flooring Association, the Federation of Small Business and the Guild of Master Craftsmen. We’re also a Junckers Approved Maintenance Contractor.​

WHO ACTUALLY CARRIES OUT THE WORK?

Our customer service team is the initial point of contact, they’re responsible for helping you to book an appointment, and also to answer any questions you might have about the process. Then, one of our managers will be responsible for handling the no-fee, no-obligation consultation. Our managers aren’t sales staff: they’re responsible for carrying out the inspection and then providing an accurate estimate. Our staff will never try and pressure you into a sale. Finally, our skilled on-site technicians will be responsible for completing the work.

HOW LONG WILL A FLOOR RESTORATION LAST?

The greater the amount of foot traffic on the floor, the greater the wear to the wood will be. However, with regular and sensible maintenance and cleaning, our restorations should last for years. Even floors that haven’t been maintained or looked after at all have only had the finish worn down after five years or so.

DOES THE WOOD USED IN THE FLOOR AFFECT THE END COLOUR ?

Yes, it does. Different woods have their own unique colour and shade. Traditional hardwoods such as oak and mahogany are usually much darker, with softwood pine showing off the brighter end of the spectrum. However, it’s worth remembering that the colours can be manipulated using different finishing techniques, such as bleaching, waxing and staining.

IS IT WORTH WAITING UNTIL THE SANDING IS DONE BEFORE DECORATING ?

​No! It’s far easier to remove a bit of dust from new wallpaper or painted walls than it is to try and get sticky gloss paint off a newly-varnished floor without damaging it.

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